Login to your RYDGE Conseil client area
Please read the information below regarding account creation, login and logout.
How do I create my account after receiving an invitation from the accounting firm?
- Click "Create my account" in the invitation email
- Create a strong password (at least 8 characters, including one uppercase letter, one lowercase letter, one number, and one special character)
- Read our Terms and Conditions and tick the box to confirm your acceptance
- Click "Activate my account"
| ℹ️ If the link has expired, click "Recevoir un nouveau lien" |
Didn't receive the account creation email?
- Search for the email using the sender address: noreply@rydge.fr
- Check your folders, including your spam/junk, deleted items, and archived messages
- Check whether your network security infrastructure (firewall, antivirus) is blocking the sender
If you cannot find the email sent by your accounting firm, please contact our technical support team using the contact details at the bottom of this article.
Setting up your account security
Two-factor authentication (2FA) is not yet available in your client area.
How do I log in to my client area from a computer?
- Go to https://app.rydge.fr and save this URL to your browser's ⭐ bookmarks
- Enter your email address and password
- Click "Log in"
If you have several entities with RYDGE Conseil, you will need to select the entity you wish to access. For clients with a single entity, you will be taken directly to your company's home page.
ℹ️ Have you forgotten your password? From the login page:
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If you have not received the password reset email, follow the same recommendations as for the account creation email.
Why do I sometimes need to log in again?
For security reasons, your session remains active for 1 hour and 30 minutes. If your browser window remains inactive during the last 5 minutes of this period, you will be automatically logged out.
As part of our commitment as a mission-driven company, we are working to optimize the IT resources we use. Automatic logout helps reduce the number of inactive connections.
How do I log out of my session?
Logging out properly closes your session and enhances the security of your data. Simply closing your browser window does not necessarily end your session. We recommend that you:
- Click on your profile (your initials in the top-right corner of the screen)
- Click "Log out"
How do I log in to my client area from the RYDGE Conseil mobile app?
Access the information that matters to you at any time from the RYDGE Conseil mobile app.
Download the mobile app
- Go to the App Store or Google Play Store on your mobile device and download the RYDGE Conseil app
- Scan the QR codes below
Logging in to the RYDGE Conseil mobile app
| ℹ️ Your login credentials are the same as those used when logging in from a computer. |
- Open the RYDGE Conseil app on your phone
- Enter your username and password
- Save your login credentials by selecting "Remember me" or by using Face ID
- Click "Log in"
Once logged in, the entity you are accessing is displayed at the top of the screen. To switch entities, click "⌄" and select the one you want.
Password reset is also available from the login page. This change will apply to both mobile and desktop access.
If you encounter any issues, don't hesitate to contact your support team
on +33 9 73 73 30 00, by email: relation-client@rydge.fr or via the help center available by clicking on the “?” button and then on the “SUPPORT” tab.