---
title: "Navigating your RYDGE Conseil client portal"
url: "https://help.clients.app.rydge.fr/en/article/new-article-7b6658e9-0c47-4d0c-9ad0-15008cfbcff0"
language: "en"
last_updated: "2026-10-15T15:39:38.847Z"
---

# Navigating your RYDGE Conseil client portal

Your client portal gathers the services and features provided by RYDGE Conseil, in accordance with the offers you have subscribed to. Your navigation adapts depending on whether you have one or multiple entities.

Discover how to find your way around your client portal, access your different companies, and quickly find the information you need.

### **How to navigate your client portal?**

#### **You have a single entity**

![](https://cdn-assets.productfruits.com/e9d5bf1f-0aa3-4ae6-bb5a-668be572c84e)

From your homepage, a navigation sidebar allows you to access the different sections of your client portal. Hovering over this bar displays menu labels to facilitate your navigation. Depending on the services activated for your company, you can notably find the following sections:

-   **🏠 Home** : access to the homepage of your client portal.
-   **🏢 Entity** : information regarding your company and users.
-   **📁 Accounting** : access to a document space where you can upload your accounting documents and/or find those sent by your chartered accountant
-   **📁 Payroll & HR** : access to a document space where you can upload your accounting documents and find those sent by your payroll manager
-   **🗄️ Applications :** partner applications and services

| ℹ️ Depending on your preferences, find firm news and the<br>**DiGiLAB'** club on your homepage, where you can contribute to improving the platform. |
| --- |

#### **You have multiple entities**

![](https://cdn-assets.productfruits.com/c8ba3e0e-a60e-4df2-bcf1-714ea0839189)

If several companies are linked to your account, your home page displays all the entities to which you have access. A double navigation bar then allows you to find your way around:

-   The first allows you to select the entity you wish to work on
-   The second gives you access to the menus and features of the selected entity

To view a company's information or access its services, select it from your global view.

| ℹ️ Each entity has a colored badge assigned to it automatically when its folder is created. These colors serve solely as visual cues to distinguish your companies. |
| --- |

From the global view, search for your companies using the search bar based on the following information:

-   Its corporate name
-   Its customer code
-   The manager's first or last name
-   The manager's email address.

### **Add an entity to your favorites**

From the list of your entities, click the star ⭐ located to the left of the corporate name of the company concerned. The entity is added to your favorites and appears at the top of the list. To remove it, click the corresponding star again.

| ℹ️ Expand the sidebar using the arrow ⇥ to display the identity of the pinned entities. |
| --- |

### **How to access a new company on your customer portal?**

If you have granted the management of your new company to the RYDGE Conseil firm, its accessibility on your client portal depends on the signatory contact's email address.

#### **The signatory's email address is identical to that of their other companies**

If the signatory contact uses the same email address as for their other companies, then the new entity will automatically be available in your client portal once your RYDGE Conseil expert or manager has finalized its creation in our internal tool.

#### **The signatory's email address is different**

If the signatory contact uses a different email address from the one associated with their other companies, then you will need to log in with different credentials.

### **Is one of your companies missing from your client portal?**

If a company is missing from the list of your companies, contact our customer support so that an investigation can be carried out and the situation can be resolved.

* * *

If you encounter a problem, do not hesitate to contact your support  
at **09 73 73 30 00,** by email: [**or via the chat on your client portal by clicking on the button "**](mailto:relation-client@rydge.fr)" then on the tab **"SUPPORT".**